WhatsApp Business API + Cloud + ChatBot + CRM integration. Lead Ads → WhatsApp → CRM → sale. 14-person team + 1 AI Agent (Vorkaz).
Local service, e-commerce, B2B. WhatsApp 95%+ used in Turkey. Sell on the channel customer prefers.
This service fits various sectors. Tap your card to see what it brings you.
BSP approval + Cloud API + bot + CRM + Click-to-WhatsApp ads — one integrated system.
Official Meta BSP approval, business verification, template message rules, message rate limit management.
Welcome message, appointment booking, FAQ automation, human handoff (transfer to live agent).
Natural language understanding (Turkish), context-aware reply, intent recognition, product/service suggestion.
From ad directly to WhatsApp, pre-filled message, attribution tracking, conversion bidding.
Message → CRM contact, conversation history, lead scoring, sales tracking pipeline.
Permission-based broadcast, segment-based campaign (new client, warm lead, returning), opt-out management.
WhatsApp has 95%+ penetration in Turkey. Building this channel right = zeroing out losses from phone/email. 4 pillars are the foundation of success.
Bot greeting within first 5 seconds of customer message. 'Message received, human agent will reply in x minutes' clarity. Silent waiting customer = lost customer — fast reply is trust signal.
Customer name, previous conversation, interested product/service known by bot. 'Hi Ayşe, you were interested in X in our last chat' experience. Generic bot FORBIDDEN — context transfer via CRM integration.
FAQs to bot, complex/emotional questions to human operator. Human handoff rules clear (keyword, sentiment, topic complexity). Bad automation = bot wall = customer anger; good automation = bot ease + human warmth.
Messages in YOUR database (Meta stores temporarily), BSP approval, template message rules, opt-in/opt-out discipline. Exceeding legal limits = account blocking = funnel collapse. Compliance = long-term security.
Turkish customers hesitate to call, don't open email, don't fill forms — but they message on WhatsApp. Open rate 98%, response time 1-2 minutes. A brand not present on this channel is an invisible brand in 2026.
Every step explained in three layers: 'what we do', 'why it matters', 'your benefit'.
We map your existing customer flow end-to-end: where customer first comes from (ad, web, referral), what they ask, where they drop off. Identify 3-5 specific use cases WhatsApp will solve (appointment, FAQ, cart recovery, support, sales).
Setting up WhatsApp 'for everything' is a recipe for failure. Without clear use cases bot gets complex, customer lost. First answer 'what will this funnel solve?' clearly — then technical setup.
After 60-min discovery, which flow to build first, expected ROI, success KPIs are clear. When first funnel launches, 'will this work' doubt replaced with 'targets will hit' confidence.
Emergency service, appointment booking, price inquiry — WhatsApp preferred over phone.
Lead qualification bot, sales pipeline, demo booking, B2B negotiation history.
Appointment reminders, pre-info, post-treatment follow-up, invoice sending.
Order tracking, shipping notification, product inquiry, cart abandonment reminder, post-sale.
Three clients, three sectors, common result: zero lost leads.
Customers constantly calling, line busy, staff couldn't work. 35% of calls lost, appointments missed.
WhatsApp Cloud API + ManyChat bot (booking, price inquiry, service explanation). Click-to-WhatsApp ads. CRM integration (HubSpot).
"We escaped the phone. Customer texts, bot answers, we do the work."
— Asilcar Ekibi
24/7 emergency service, night calls unanswered. Customer can't wait till morning → goes to competitor.
WhatsApp 24/7 bot + AI auto-reply, night dispatch automation, pre-qualification (problem type, location), human handoff at 8am.
Manual appointment reminders, 22% no-show rate. Post-treatment follow-up not happening, customers not returning.
Automated 24h before reminder + 2h before confirmation + post-appointment nutrition plan PDF + 3-week check-in.
“In Çanakkale auto service, customers were constantly calling, line busy, losing them. After WhatsApp funnel: customer texts, bot greets, appointment auto-booked, we stay focused. Monthly bookings 2.5x.”
“In drain service, customers are urgent — you don't want to make them wait. With WhatsApp funnel, location + problem selection + estimated price delivered in 30 seconds. Emergency bookings up 190%.”
“In call center sector, our operators were answering same question 200x daily. Bot automated this, operators handle only complex questions. Per-operator productivity 3x, customer satisfaction up (instant reply).”
Customer communication runs in 3 models — cost + scale + customer experience differ. The evidence is here.
| Traditional Call Center | Basic Auto-Reply | Trusted Digital Partner | |
|---|---|---|---|
| WhatsApp Cloud API + BSP official approval | · | · | |
| 24/7 auto-reply (night + holiday included) | · | ||
| AI auto-reply (GPT-4o Turkish NLU) | · | · | |
| CRM integration (HubSpot, custom) | · | ||
| Click-to-WhatsApp Meta + Google ads | · | · | |
| Smart human handoff (sentiment + keyword) | · | · | |
| Appointment booking (calendar integration) | · | ||
| Template message approval + compliance (Meta) | · | ||
| Monthly transparent report (tagged) | · | · | |
| Broadcast + segmentation (KVKK compliant) | · | · | |
| Cost scalability | · | ||
| Monthly transparent report (target tracking) | · | · |
Phone busy + 8-hour work shift = 30-50% of calls lost. Customer goes to competitor, doesn't return.
Employee's personal account, no after-hours reply, no WhatsApp Business approval → trust loss + legal risk.
Without bot, after-hours = customer can't wait, goes to competitor. Fatal in emergency service sectors.
WhatsApp conversation history → without CRM integration, customer context lost. Every time from scratch.
What you actually take with you when you enroll.
Official Meta API. Verified business, green tick possible, no message limits. Not WhatsApp Business app.
Bot greets instantly + answers FAQ, escalates complex questions to human operator.
Calendar integration, product catalog selection, payment link, order status — all in WhatsApp.
1 or 50 in operator panel, no difference. Round-robin or skill-based distribution.
Business owners ask 'how to set up WhatsApp Business', 'how to run click-to-WhatsApp ads' to AI assistants. If you're absent from AI answers, you're absent from this traffic.
Every article has 10+ years WhatsApp experience, 50+ funnel case studies, sector metrics (local service +250%, e-commerce +180% etc). AI assistants surface sources with specific sector data + case studies.
Service schema (WhatsApp funnel service, pricing, duration), FAQPage schema (BSP, Cloud API, template message questions), HowTo schema (step-by-step setup guide). AI crawlers parse the service better with structured data.
First paragraph has spec data like 'WhatsApp Business API is Meta's official infrastructure, BSP approval takes 1-3 weeks, starts from $530/mo'. Comparison tables (ManyChat vs custom, BSPs vs personal). AI assistants surface quick-answer format.
Users search Google 'whatsapp business setup', ask AI 'how to set up whatsapp business for small business step by step with pricing'. For conversational long-tail, H2s written as questions, answers in guide language.
Every article explains data privacy (KVKK, GDPR), Meta policy (template categorization, opt-in/opt-out, rate limit), template approval procedure. AI assistants find 'legal-aware' sources more trustworthy.
Meta WhatsApp Business policy changes every 3-6 months (template categories, message fees, regional differentiated pricing). We refresh content at every update — 'Updated 2026' tag is critical. Old content = misinformation = AI distrust.
Customer talks to your business via WhatsApp with automated message flow + human operator combined. Welcome, FAQ replies, appointment/order taking, payment — all inside WhatsApp. Customer never leaves the app.
60-min free discovery call. We audit your existing WhatsApp + customer flow, give you a custom quote.